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If you are encountering issues with any of our games, please check the links below for assistance.
Dungeon Siege III
Fallout: New Vegas
Neverwinter Nights 2
Official publisher customer support is not presently available. Please visit the BioWare forums below for assistance.
Pillars of Eternity
Official publisher customer support is available from Paradox Interactive. For Kickstarter backer assistance:
South Park: The Stick of Truth
Customer service for South Park: The Stick of Truth is provided by Ubisoft.
Star Wars: Knights of the Old Republic: The Sith Lords
How Do I Contact You for Support?
Oddly enough, Obsidian Entertainment doesn't have a support department, at least not in the traditional sense. For most of the games we've worked on, we've been contracted by other companies called publishers who actually own the games and finance their creation. As part of our contracts between them, we handle designing and developing the game, while they handle almost all of the other parts of getting a game to you; testing, marketing, manufacturing, and managing support after the game is released.
That said, with Pillars of Eternity, we are handling nearly all matters of support questions. The exception to this is for physical distribution support; which is being handled by our publishing partner, Paradox.